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Quickly Pay Your Bill Without Registering

Quickly Pay Your Bill Without Registering

Don’t have an online account or don’t have time to register? You can quickly pay your bills now using your customer and account number.

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Get 24/7 Online Access Anywhere, Anytime

Get 24/7 Online Access Anywhere, Anytime

Access information and services instantly—anytime and anywhere. From viewing bills and consumptions, changing account notifications, planning a move to submitting service requests.

Easy-to-Use Self Service Portal

Billing & Payment Management

View bill and payment history and current service charges, request payment arrangements.

Start, Stop, Transfer Service

Planning a move or service change? Request your service start, stop, or transfer online.

Detailed Usage Charts

View detailed usage or summary charts for a selected service on an account or compare your consumption with multiple accounts.

Account Management

Easily manage passwords, update user settings and account profiles.

Notification Preferences

Set notification preferences for your account. Receive eBills and eNotices, or receive printed bills and notices for one or more accounts.

Service Communication

Contact your utility, report an outage, submit a service request and view service notifications.

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Payment Information

Payments will not post for 24 - 48 hours. If you are in a possible cutoff situation please call (405)217-7739.

Powered by Paymentus Corporation,  we accept payments using Visa, Mastercard, and eCheck. 

Although the City of Norman does NOT charge any fees associated with the credit card/ATM or eCheck purchases, Paymentus, an independent service provider, does charge a convenience fee for each transaction. Prior to committing to making your payment online through Paymentus, you will be presented with the actual conveniencr fee being charged for your transaction. You will be required to acknowledge and accept the calculated convenience fee before proceeding with your payment transaction.

Paymentus fees are as follows: Credit/Debit Cards(up to $500) are $3.30 per payment. eChecks(Up to $10,000) is $0.50 per payment

Many financial institutions offer bill payment services. If you use one of these services, be aware that the bank may be generating a check and mailing it rather than transferring funds electronically, so please allow adequate time to avoide making a late payment.

NOTICE:There will be a $25 charge to your City of Norman account for each returned item.


Other Payment Options

You can pay by telephone by calling our automated customer service number 866-930-0284. PLEASE NOTE: A convenience fee of $3.30 is applied to all credit/debit card payments when paying through the telephone. Using this method you can check your balance as well as make a payment on your account.

If you don't want to worry about "due dates" then you can also sign up for automatic bank drafts and your account will be paid automatically on the date the payment is due.

As always, you can make your payments by check through the mail.

You may also visit our office located at 225 N. Webster. Parking is available on the north side of the building. Our business hours are 8 a.m. to 5 p.m., Monday through Friday.

Our convienent drive-thru service is located on the west side of the Development Center.

If you use a third party on-line check service, please enter your account number "Exactly" as shown on your bill, with the DASH ("-") included. Account numbers without the DASH ("-") can delay the processing of your payment.

ADA MESSAGE: The City of Norman will make all reasonable modifications to policies and programs to ensure people with disabilities have an equal opportunity to enjoy and participate in all of its programs, services, and activities. If you require an auxiliary aid or service for effective communication or modification of policies or procedures to pay or inquire about this bill, please contact the City's ADA Technician at 405-366-5424. To better serve you, five (5) business days advance notice is preferred.